Catchpoint Work From Home Jobs, Catchpoint is inviting application
for the role of Associate Customer Success Manager. Interested and
eligible candidates having a Graduate degree in any field with 1-3 years of experience in customer-facing role are
eligible to apply. Read below for the Apply link and more details on Catchpoint Careers.
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Catchpoint is a digital experience monitoring platform that focuses on
providing comprehensive visibility into the performance, availability, and
reliability of web applications, services, and infrastructure. It is designed
to help organizations ensure optimal end-user experiences by monitoring
various components of their digital ecosystem. Catchpoint is widely used by
enterprises to ensure that their digital services meet performance standards
and deliver a high-quality experience to end users.
providing comprehensive visibility into the performance, availability, and
reliability of web applications, services, and infrastructure. It is designed
to help organizations ensure optimal end-user experiences by monitoring
various components of their digital ecosystem. Catchpoint is widely used by
enterprises to ensure that their digital services meet performance standards
and deliver a high-quality experience to end users.
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| Catchpoint Work From Home Jobs : Job Details | ||||
|---|---|---|---|---|
| Role | Associate Customer Success Manager | |||
| Qualification | Any Graduate | |||
| Experience | 1-3 Years | |||
| Location | Work From Home | |||
| Website | www.catchpoint.com | |||
Job Description
Associate Customer Success Manager
Qualifications required – Any Graduate
Responsibilities
-
Ability to Assume full accountability of the customer journey, from
Onboarding through Renewal / Cross-sell, Up sell -
Conducting regular business reviews and monitoring account health to
maximize account retention -
Map Catchpoint’s value to client’s organization, goals, and challenges
to generate growth - Drive engagement and adoption of Catchpoint’s platform
-
Ability to Transform clients into partners, developing champions and
obtaining executive alignment -
Evangelize success outside of the platform by promoting success in
client’s craft and careers -
Be a customer advocate while capturing customer feedback for Product and
Marketing -
Partner closely with Catchpoint Sales, Support and other Technical teams
to ensure an exceptional customer experience
Skills Required
-
1-3 years of experience in customer-facing role, such as Customer
Success, Account Management, Sales Engineering, or Professional
Services -
Excellent phone, written and verbal communication skills with good
presentation skills - Proficiency with MS Office and Salesforce.com
- Confident, high energy, self-motivated and a true team player
-
Experience working with senior and executive level customer
contacts - Ability and desire to work and excel in fast-paced environment
-
Ability to understand and articulate technical concepts and derive
solutions -
Must possess a proven understanding of corporate business world, prior
experience in SaaS preferred -
Understanding of Internet and web applications with a desire to learn
new technologies - Proficiency in SFDC, Gong, Pendo, O365, Zendesk, ZoomInfo, Klue, Looker
To Apply for Associate Customer Success Manager at Catchpoint Click on the button below
How to Apply for Catchpoint Work From Home Jobs ?
Candidates may follow below mentioned Steps to Apply in Catchpoint official webpage.
- Click on Apply Now Button
- Scroll down and Fill the details as asked
- Click Submit Application button.
Catchpoint Work From Home Jobs : FAQ
What is Catchpoint used for?
Catchpoint is a tool that allows IT to monitor networking, application
performance and other factors from the end users’ perspective.
performance and other factors from the end users’ perspective.
What does an associate customer success manager do?
As a customer success associate, your job duties may include answering
inbound calls from clients, follow up with management about issues that have
not been resolved, and in some positions, provide tech support over the
phone.
inbound calls from clients, follow up with management about issues that have
not been resolved, and in some positions, provide tech support over the
phone.
What is the salary of Associate Customer Success manager ?
The salary of Associate Customer Success Manager ranges
₹ 2.1 Lakhs to ₹ 11.5 Lakhs.
₹ 2.1 Lakhs to ₹ 11.5 Lakhs.
Is customer success manager a hard job?
Customer Success is a challenging career.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only.
This information has been sourced from the official site of the organization.
We do not provide any Recruitment guarantee. Recruitment is to be done as per
the official recruitment process of the company. We don’t charge any fee for
providing this job Information.
This information has been sourced from the official site of the organization.
We do not provide any Recruitment guarantee. Recruitment is to be done as per
the official recruitment process of the company. We don’t charge any fee for
providing this job Information.
