ICICI Bank Recruitment 2024 | Apply Now

ICICI Bank Recruitment 2024 has been announced to fill multiple
vacancies across India. ICICI Bank is hiring Any Graduate for the role of Phone Banking Officer and Relationship Officer in
various locations across India.

ICICI Bank is inviting online applications from Graduates in Any Field for the
roles of Phone Banking Officer and Relationship Officer in the
locations
Chennai, Mumbai, Hyderabad, Jaipur, Delhi, Bangalore, Indore, and
Bhubaneshwar
. Read below for more details on the job vacancies and careers at ICICI Bank.

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ICICI Bank Recruitment 2024 logo

ICICI Securities is a leading financial services firm in India, offering a
wide range of investment products and services to retail and institutional
clients. As a subsidiary of ICICI Bank, one of India’s largest private sector
banks, ICICI Securities leverages its extensive network, expertise, and
technology to provide comprehensive investment solutions. The company’s
offerings include equity and derivatives trading, mutual funds, initial public
offerings (IPOs), fixed-income products, portfolio management services, and
wealth management solutions.

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ICICI Bank Recruitment 2024: Job Details
RoleRelationship Manager, Phone Banking Officer
Qualification Any Graduate, MBA
Experience0 – 3 years
Location Chennai, Mumbai, Hyderabad, Jaipur, Delhi, Bangalore, Indore, Bhubaneshwar
Websitewww.icicibank.com

Job Description

Relationship Manager – Mumbai, Hyderabad, Jaipur, Delhi, Bangalore, Indore, Bhubaneshwar

Qualifications required – Any Graduate, MBA

Responsibilities

  • Build and deepen relationships with customers to increase their wallet share and revenues through the phone channel. Ensure the customer”s needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products. 
  • Ensure every engagement with the customer is fully aligned with quality metrics. Retain customers and improve the Net Promoter Score through impeccable service quality.
  • Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information. Serve as one-point contact to the mapped customers of the bank 
  • Expand the customer base through referrals from existing customers. Generate new business to achieve defined targets in terms of increasing customer book, volumes, and revenue from the segment.

    Skills Required

    • Ability to manage and leverage existing customer relationships to create a meaningful impact on customers needs.
    • Complete understanding of the key customer service parameters during call engagements
    • Ability to convey thoughts in a brief and concise manner during customer engagements

    Phone Banking Officer – Chennai

    Qualifications required – Any Graduate

    Responsibilities

    • Handling and resolving customer complaints over the phone in a timely manner
    • Providing customers with relevant products and services to help with their suitable needs.
    • Build products that are fair to the customer and fair to the bank
    • Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
    • Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
    • Being compliant with information security norms and quality process norms

      Skills Required

      • Good Communication
      • Customer Service Skills
      • Willingness to work with various teams for on-ground support and deliver enablers as required
      • Address customer concerns by providing a viable solution

      How to Apply for ICICI Bank Recruitment 2024?

      Candidates can click on the “Apply Now” button below which will take them to the official career page and then they may follow below below-mentioned Steps to Apply in ICICI Career webpage.
      • Click on “Apply here” Button at the bottom of the webpage
      • Register a new account or log in to your existing account with ICICI Careers.
      • Fill in the details as asked and click Submit Application button.

      To Apply for the role of Phone Banking Officer (0-5 years experience) in Chennai

      To Apply for the role of Relationship Manager (0-5 years experience) in Indore

      To Apply for the role of Relationship Manager (0-5 years experience) in Mumbai

      To Apply for the role of Relationship Manager(0-5 years experience) in Hyderabad

      To Apply for the role of Relationship Manager (0-5 years experience) in Jaipur

      To Apply for the role of e-Relationship Manager (0-5 years experience) in Bhubaneshwar

      To Apply for the role of e-Relationship Manager (0-8 years experience) in Delhi

      To Apply for the role of e-Relationship Manager (0-8 years experience) in Bangalore

      ICICI Bank Recruitment 2024: FAQ

      What is the salary of a Phone Banking Officer at ICICI Bank?

      The salary of a Phone Banking Officer at ICICI Bank can range between 1 – 5.8 lakhs
      per annum.

      What is the salary of a Relationship Officer at ICICI Bank?

      The salary of a Relationship Officer at ICICI Bank can range
      between â‚¹2 Lakh to ₹4 Lakhs per year. 

      What is a walk-in interview?

      A Walk-in Interview is a situation in which an interviewee arrives at a
      location for a job interview with a representative of a company without
      any prior appointment.

      Disclaimer

      The Recruitment Information Provided above is for Informational Purposes
      only. This information has been sourced from the official site of the
      organization. We do not provide any Recruitment guarantee. Recruitment is
      to be done as per the official recruitment process of the company. We
      don’t charge any fee for providing this job Information.

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