Walk in Interview at Infosys, for direct Walk-in Interviews
for the job roles of Tech Support in the locations
Bangalore, Hyderabad, and Pune. Candidates with
B.Tech/B.E. in Any Specialization from a recognized university and
having 1 to 4 years of experience in a similar role are
eligible to apply. More details about the jobs are provided below.
For the latest Job updates Join Us
Infosys BPM (Business Process Management) is the business process outsourcing
arm of Infosys, one of India’s largest and most renowned IT services
companies. The company operates globally, serving clients across various
industries, including finance, healthcare, retail, and telecommunications.
Leveraging advanced technologies, such as automation, artificial intelligence,
and analytics, Infosys BPM focuses on enhancing operational efficiency,
optimizing business processes, and driving innovation for its clients.
You can also apply for
Walk in Interview at Genpact – Process Executive –
Freshers: Click here
Work From Home Jobs at BP – Customer Service Representative – Freshers: Click here
Walk in Interview in Cotiviti – Audit Support Assistant – Experienced: Click here
| Walk in Interview Infosys: Job Details | ||||
|---|---|---|---|---|
| Role | Tech Support, Incident and Change Management | |||
| Qualification | B.Tech/B.E. in Any Specialization | |||
| Experience | 1 – 4 years | |||
| Location | Bangalore, Hyderabad, and Pune | |||
| Website | www.infosys.com | |||
Walk-in-Interview Details
Tech Support- Bangalore
Responsibilities
-
Answering phone calls, emails, and chat messages from clients
regarding technical issues. - Troubleshooting software and hardware problems.
- Escalating complex issues to the appropriate team members.
- Documenting all customer interactions in the ticketing system.
- Stay up to date on the latest technical developments.
- Provide excellent customer service.
Skills Required
- Experienced in Voice and email Support (US client).
- Strong customer service & Handling skills.
-
Excellent written and verbal communication skills. (Language/Grammar
Proficiency). - Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
-
Basic knowledge of common technical troubleshooting tools and
techniques. - Basic knowledge of ITIL Framework is Required
| Bangalore – Tech Support- (0 years) | ||||
|---|---|---|---|---|
|
Date & Time 22nd May, 10.00 AM – 2.00 PM Venue Contact |
Incident and Change Management- Hyderabad
Responsibilities
-
Oversee the incident management process and team members involved in
resolving the incident. -
Respond to reported service incidents, identify the cause, and
initiate the incident management process. -
Collaborate with the incident management team to ensure that all
protocols are diligently followed. -
Logging all incidents and their resolution to see if there are
recurring malfunctions. -
Documenting and maintaining the Change Management policy, processes
and standards. -
Challenge proposed requests for change to ensure that the change is
robust and that the impact on and risk to the organization is minimal. - Manage, review, amend and close Requests for Change.
-
Develop, implement and maintain IT Change Management policies and
procedures and ensure that the entire organization complies with the
procedures. - Develop and present Change Management reports as required.
-
Establish, document, implement, manage and monitor the Release
Management policies and processes. - Develop & implement Release Management procedures.
-
Plan and organize a range of acceptance activities to underpin the
successful release of software, hardware and associated Configuration
Items. -
Coordinate services, implement & monitor Release Plans, producing
detailed timetables of events and documenting action plans. -
Design and implement standard change procedures for the distribution
and installation of patches and other routine tasks. -
Communicate and manage expectations during the planning and rollout of
new Releases.
Skills Required
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
-
Basic knowledge of common technical troubleshooting tools and
techniques. - Basic knowledge of ITIL Framework is Required
| Hyderabad – Incident and Change Management- (2-4 years) | ||||
|---|---|---|---|---|
|
Date & Time 22nd May, 10.00 AM – 2.00 PM Venue Contact |
Tech Support- Pune
Responsibilities
-
Installation, migration, and production support of Windows Server
operating system (all components) and VMware vSphere infrastructure. -
Candidate must have extensive knowledge and real-world experience with
VMware. -
Candidate must have extensive knowledge and real-world experience with
Windows Server Operating System.
Skills Required
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Familiarity with ServiceNow Ticketing tool.
-
Basic knowledge of common technical troubleshooting tools and
techniques. - Basic knowledge of ITIL Framework is Required
| Pune – Tech Support- (2-4 years) | ||||
|---|---|---|---|---|
|
Date & Time 22nd May, 10.00 AM – 2.00 PM Venue Contact |
How to Apply for Walk in Drive at Infosys?
provided in the tables above. There is no need to register for the
interviews. Interested candidates can share their resumes in the mails
provided in the contact information. Candidates must carry the following
documents to the interviews.
- 3 copies of Updated Resume
- Aadhar card/PAN Card/Any other Govt. ID
- 3 Passport size photographs
Walk in Interview Jobs Infosys: FAQ
What is the salary of a Tech Support at Infosys?
Lacs P.A
What is the salary of a Non Voice Banking at Infosys?
between ₹ 4-6 Lacs P.A
What is a walk-in interview?
A Walk-in Interview is a situation in which an interviewee arrives at a
location for a job interview with a representative of a company without
any prior appointment.
Disclaimer
Purposes only. This information has been sourced from the official
site of the organization. We do not provide any Recruitment guarantee.
Recruitment is to be done as per the official recruitment process of
the company. We don’t charge any fee for providing this job
Information.
